About

Mukesh Kumar Agrawal is a highly competent PEGA CLSA with 19 years of experience in digital transformation, enterprise architecture, low code no code, automation, software development, and project management. His expertise lies in PEGA PRPC tools, robotics automation, low code no code platforms such as Salesforce, ServiceNow, Appian, Outsystems, and Mendix, as well as clouds such as Bluemix (IBM), Oracle, Google (GCP), AWS, and Azure. He is also an automation expert in PEGA Robot, UiPath, Automation Anywhere, and Power Platform, and has exposure to middleware such as Mulesoft, Apigee, Postman, and RapidAPI. Mukesh has worked with leading organizations such as Pegasystems and Cognizant, where he served as a Lead System Architect and Senior Architect, respectively. Currently, he is employed with EAI Systems as a PSA. Mukesh's educational background includes a BE in Instrumentation and Control Engineering from NIT Trichy in 2003 and a 10th-grade degree from Saraswati Shishu Mandir Kantabanji in 1996. He is well-versed in AI, ML, SQL, AWS, Salesforce, ETL, Azure, GCP, integration, and software engineering. Mukesh has 18.28 years of relevant experience and is certified in PEGA Decisioning and Marketing (7.2/8.6). He has exposure to sales force automation and customer service frameworks, E-Form, DWA, integration SOAP, REST, HTTP, and performance enhancement. He also has experience in natural language and machine learning, as well as mainframe and ETL experience in batch and CICS. In addition to his professional work, Mukesh is also a YouTuber at LearnEarn&Fun, where he shares his knowledge and experience in PEGA, BPM, RPA, CRM, decisioning, digital transformation, cloud, AI-ML, and more.